{"slug":"ai-support-agents","boardTitle":"The AI Support Agent Race","kind":"crossover","day":"2026-07-16","dayNum":null,"headline":"Pylon passes Decagon for #3.","subject":{"label":"Pylon","sovPct":9.7},"rows":[{"rank":1,"label":"Fin","sovPct":50.5,"isSubject":false},{"rank":2,"label":"Sierra","sovPct":35,"isSubject":false},{"rank":3,"label":"Pylon","sovPct":9.7,"isSubject":true},{"rank":4,"label":"Decagon","sovPct":4.9,"isSubject":false}],"detail":{"prevLeader":"Decagon","fromRank":4,"toRank":3},"permalink":"https://xterminal.app/mindshare/ai-support-agents/moments/2026-07-16-crossover-pylon","source":"XTerminal · xterminal.app/mindshare"}